How long does it take to receive the device after placing an order?

Mark Washington
Mark Washington
Satellite communication expert with 15 years' experience.

The delivery time is not fixed and depends on several factors. I'll summarize it for you based on my own experience and feedback from other users online.

Key Influencing Factors

  • Your Region: This is the most crucial factor. If you are in North America, especially the US, it's usually much faster because their warehouses and logistics networks are more mature. Some users have received it within a week. However, in other countries or remote areas, it might involve international shipping and customs clearance, which will take longer.
  • Inventory Status: Starlink can sometimes run out of stock due to a surge in orders. If your order happens to coincide with a restocking period, you might have to wait longer. The official website usually provides an estimated shipping time, which can be used as a reference.
  • Order Type: Whether you ordered the Standard, High Performance, or Mobile (RV/Roam) version, the processing and shipping priority might differ slightly.

General Timeframes

Overall, most people's waiting times are as follows:

  • Fast Cases: 1-2 weeks. This usually applies to regions with sufficient inventory and smooth logistics.
  • Typical Cases: 2-4 weeks. This is the most common waiting time, from placing the order to receiving the goods.
  • Slow Cases: Over 1 month. If there are stock shortages or international logistics issues, waiting one or two months is also possible.

What Happens After Placing an Order?

  1. Order Confirmation: After you place your order and make payment, you will immediately receive a confirmation email. This only means they have received your order, not that it has been shipped yet.
  2. Preparing for Shipment: Your order status will change to "Preparing for Shipment." This stage can last for several days or even weeks.
  3. Shipping Notification: Once your equipment actually ships from the warehouse, you will receive a second email. This email will include a tracking number (e.g., DHL, FedEx). Once you have the tracking number, you can track the shipping information yourself on the courier's official website.

My Advice to You:

Don't be too anxious after placing your order. The most accurate way is to log into your Starlink official account and check the estimated shipping time and order status provided on the order details page. That information is the most reliable.